Terms of Service

These Terms of Service ("Terms") govern your use of ClapCall, a professional expert marketplace operated by Comet Orbit LLC ("we," "us," or "our"). By accessing or using ClapCall, you agree to these Terms. If you do not agree, do not use the platform.

ClapCall connects experts and professionals — coaches, educators, consultants, fitness trainers, musicians, creatives, and more — with the people who want to connect with them. Experts share content, build a following, and earn income through real-time paid calls and gifts. These Terms apply to all users.

1. About ClapCall

ClapCall is a marketplace where Experts monetise their time and knowledge. Experts set their own call rates, share content with their audience, and earn when Followers connect with them via voice or video call or send a gift. Followers browse and follow Experts for free, message the Experts they follow, and pay to call them directly.

ClapCall is operated by Comet Orbit LLC, a Wyoming LLC. Registered address: 30 N Gould St, Ste R, Sheridan, Wyoming 82801. Contact: legal@clapcall.com.

2. Eligibility

You must be at least 18 years old to use ClapCall. By registering, you confirm that you are 18 or older. Accounts found to belong to users under 18 will be terminated immediately. You must also be legally permitted to use the platform under the laws of your jurisdiction.

3. Your Account

To use ClapCall's full features you must register an account. You agree to:

• Provide accurate, current information when registering.
• Keep your login credentials secure and confidential.
• Notify us immediately at support@clapcall.com if you suspect unauthorised access.
• Take responsibility for all activity that occurs through your account.

You may only hold one account. You may not buy, sell, or transfer your account.

4. Experts

Becoming an Expert

Any registered user can set up an Expert profile. To receive payouts, you must complete identity verification through Stripe Connect — Stripe will collect your identity documents, banking details, and tax information directly. You may publish content and receive calls before verification is complete, but no payout will be processed until your Stripe Connect account is fully verified.

What Experts Can Do

• Publish posts, images, videos, and audio to your profile — visible to all users.
• Build a free follower community — anyone can follow your profile at no cost.
• Accept private messages from Followers — messaging is always free for Followers.
• Set a per-minute rate for voice and video calls (minimum $0.50/min, maximum $199.00/min) and earn when Followers call you.
• Receive gifts from Followers — Followers choose any custom amount they wish to send.
• Use a display name or alias — your legal name is used only internally by Stripe for verification and payout purposes.

Expert Obligations

By publishing content on ClapCall, you confirm that:

• You own the content or have all necessary rights and permissions to publish it.
• Every person depicted in your content has given their consent to appear in it.
• Your content is lawful and complies with these Terms and our Acceptable Use Policy.
• Your content does not infringe the rights of any third party.
• You will engage in good faith during calls and accurately represent your expertise on your profile.

Revenue Share

ClapCall retains 20% of all revenue generated through the platform. Experts receive 80% of all gross amounts from call charges and gifts, before applicable taxes. Payouts are processed monthly with a minimum threshold of $50. All payouts require a fully verified Stripe Connect account.

5. Followers

As a Follower you can follow any Expert for free, view Expert posts, send private messages to Experts you follow, initiate paid calls, and send gifts. Following an Expert is free and gives you access to message them directly. There is no charge to follow and no follow ever expires.

6. Following (Free)

Following an Expert on ClapCall is completely free. When you follow:

• You gain the ability to send private messages to that Expert.
• You can view all of the Expert's posts, which are publicly visible to all users.
• Your follow never expires — you remain a follower until you choose to unfollow or your account is closed.
• The Expert can see who follows their profile.

There are no paid follow or subscription tiers on ClapCall. Following is always free.

7. Calling Feature

Experts set their own per-minute rate and make themselves available for real-time voice or video calls. When a Follower initiates a call:

• The Follower's saved payment method is pre-authorised for a call credit before the call connects.
• Charges are calculated based on actual connected minutes and seconds.
• The Follower is only charged for time actually connected.
• Either party can end the call at any time.
• The rate displayed before the call starts is the rate that applies — no mid-call rate changes.
• A pre-call confirmation screen displays the Expert's rate and estimated cost before the call connects.

Recording any call on ClapCall — by either party, by any means — is strictly prohibited. This includes screen recording, audio capture, and third-party recording tools. Violation results in immediate account termination.

8. Gifts

Followers can send a gift to any Expert in any custom amount. By sending a gift:

• Gifts are voluntary and are not made in exchange for any content, call, or service.
• Gifts are non-refundable once sent.
• An Expert has no obligation to acknowledge or provide anything in return for a gift.
• ClapCall retains 20% of the gift amount. The Expert receives 80%.

9. Credits and Payments

ClapCall uses a prepaid credit balance system. Followers purchase credits using a credit or debit card via Stripe, Inc. (stripe.com) — a PCI-DSS Level 1 certified payment processor. Credits are held by ClapCall and used to pay for calls and gifts on the platform. ClapCall is the merchant of record on all transactions. No money moves directly between Followers and Experts.

How credits work

• Followers load credits to their ClapCall balance using a credit or debit card via Stripe's secure checkout. ClapCall does not store full card details.
• Credits are deducted from the Follower's balance in real time during calls (per second) and instantly when a gift is sent.
• Credit balances are non-transferable between users and cannot be cashed out by Followers.
• All financial transactions must go through the ClapCall credit system — off-platform payment arrangements are strictly prohibited.

How Experts get paid

When a Follower makes a call or sends a gift, ClapCall collects the full credit amount, retains its 20% platform fee, and credits the remaining 80% to the Expert's ClapCall earnings balance. Experts request a payout from their earnings balance at any time, subject to a $50 minimum. Payouts are sent directly to the Expert's bank account via Stripe Connect. Stripe deducts its own transfer fee from the payout amount at the time of transfer — this fee is separate from ClapCall's platform fee and is charged by Stripe, not ClapCall. Experts must maintain a fully verified Stripe Connect account to receive payouts.

Refunds and disputes

• Gifts are non-refundable once sent.
• Call charges are non-refundable except where a call fails due to a verified technical fault on ClapCall's end.
• If a call fails due to a verified technical fault on ClapCall's end, Followers may request a credit refund by contacting support@clapcall.com within 48 hours.
• All refund decisions are at ClapCall's sole discretion.
• Please contact us at support@clapcall.com before initiating a chargeback with your card provider.

10. Referral Programme

ClapCall operates an optional referral programme. When you share your unique referral code and a new user signs up using it, you earn 5% of that user's platform activity for 12 months from the date they join.

• Referral earnings are funded from ClapCall's 20% platform fee — your 5% is not added on top of what the Expert or Follower pays.
• Referral earnings are credited to your ClapCall earnings balance and subject to the standard $50 minimum payout threshold.
• The 12-month earning period starts from the referred user's registration date and cannot be extended.
• Referral earnings are forfeited if the referred user's account is closed or terminated for policy violations.
• ClapCall reserves the right to modify or discontinue the referral programme at any time with 14 days' notice. Changes do not affect earnings already accrued.
• Abuse of the referral programme — including creating fake accounts or self-referrals — results in immediate account termination and forfeiture of all referral earnings.

11. Messaging

Followers who follow an Expert may send private messages to that Expert. Messaging is always free. All private messages are end-to-end encrypted and are not accessible to ClapCall staff. Neither party may use messages to harass, threaten, or abuse the other, or to arrange any payment or service outside the platform.

12. Content Standards

• Content must comply with all applicable laws and regulations.
• Content must not infringe the intellectual property or other rights of any third party.
• Illegal, harmful, harassing, hateful, or deceptive content is prohibited.
• You may only post content you own or have the rights to publish.
• See our Acceptable Use Policy at https://www.clapcall.com/acceptable-use for the full list of prohibited content.

13. Intellectual Property

You retain ownership of content you create and publish on ClapCall. By publishing content, you grant ClapCall a non-exclusive, worldwide, royalty-free licence to host, display, and distribute that content solely for the purpose of operating the platform. This licence ends when you remove your content or close your account.

14. Account Suspension and Termination

We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms or our Acceptable Use Policy. Serious violations result in immediate permanent termination without warning. You may close your account at any time by contacting support@clapcall.com.

15. Disclaimers

ClapCall is provided "as is" and "as available." We make no warranties about uninterrupted availability, error-free operation, or the accuracy or quality of any Expert's content or advice. We are not responsible for the conduct of Experts or Followers. ClapCall is not a regulated professional services provider — any advice given by Experts during calls is their own.

16. Limitation of Liability

To the maximum extent permitted by law, ClapCall's total liability to you for any claim is limited to the greater of: (a) the total amount you have paid to ClapCall in the 12 months before the claim; or (b) USD $100. We are not liable for any indirect, consequential, or punitive damages.

17. Governing Law and Disputes

These Terms are governed by the laws of Wyoming, United States. Any dispute that cannot be resolved informally will be settled by binding individual arbitration in Sheridan, Wyoming, under AAA rules. You waive the right to participate in any class action. Before initiating arbitration, please contact us at legal@clapcall.com. EU and UK users retain their statutory consumer rights.

18. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes at least 14 days before they take effect. Continued use after changes means you accept the updated Terms.

19. Contact